SaaS Labs is a 100% remote startup that builds these products with other remote workforces in mind, especially its Contact Centre as a Service product. The global contact centre software market size ...

PARIS, Oct 5 (Reuters) - Aircall, a call centre software company that has been valued at around $1 billion, said on Thursday it was in no rush for a stock market flotation, as it unveiled a new ...

PARIS (Reuters) - Aircall, a call centre software company that has been valued at around $1 billion, said on Thursday it was in no rush for a stock market flotation, as it unveiled a new product to ...

When a call starts and call recording is enabled, the platform automatically opens a live transcription session. Stereo audio ...

Call centre software company Aircall has raised a further $120 million in funding from investors including Goldman Sachs Asset Management, lifting its valuation to more than $1 billion. PARIS, June 23 ...

PARIS, June 27 (Reuters) - Aircall, the call centre software company valued at around $1 billion, said it had exceeded $100 million in annual recurring revenue, and planned to expand in Singapore and ...

Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, has made available its Softphone Connector on salesforce.com's AppExchange 2. The Softphone ...

New Zealand's 24 hour counselling service, Lifeline Aotearoa has opted for Interactive Intelligence's contact centre software suite Customer Interaction Center (CIC) for use in its Auckland ...