Despite all the AI and technological advances over the last 8 years, the human connection still wins. In 2018, the most ...

Forbes contributors publish independent expert analyses and insights. The author of many tech books, Michael Ashley covers AI and Big Data. If you’re anything like me, your phone rings all day with ...

ValueSelling research finds cold calling beats AI-written emails 6 to 1, and the real bottleneck is seller confidence, not ...

The cold call is dead, at least for smartphones. But the phone conversation itself hasn’t lost its value; only the path to it has changed. Apple and Google have now both introduced technology that ...

AI-powered call screening from Apple and Google has fundamentally changed professional communication. As artificial intelligence filters access to decision-makers and the traditional cold call becomes ...

Cold calling isn’t dead, it’s just evolved. While digital channels dominate modern sales conversations, picking up the phone to start a relationship with a prospect who’s never heard of you remains ...