With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...

Automating the deployment and configuration of systems is meaningless if the automation isn’t a force multiplier, streamlining the adoption of new technologies and practices while maintaining service ...

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When systems engineers build or repair computer software or hardware, they need consistent processes in place to keep it running smoothly. Configuration management is the name for this set of ...