Frontline workers who use AI on the job are less likely to report being burned out, according to a 10-country global study of 8,200 frontline employees by UKG, a leading global AI platform for HR, pay ...

Survey of 5,000+ U.S. workers finds frontline employees feel more respected by managers and colleagues while facing major gaps in benefits, job security, and technology readiness. The finding ...

Forbes contributors publish independent expert analyses and insights. I lead Boston Consulting Group’s Behavioral Science Lab. Across industries, the most effective leaders acknowledge their frontline ...