A study conducted by researchers at IMDEA Networks Institute has revealed that ChatGPT (OpenAI), Claude (Anthropic), Grok, ...

Forbes contributors publish independent expert analyses and insights. Dr. Lance B. Eliot is a world-renowned AI scientist and consultant. AI maker are trying to improve their AI safeguards, especially ...

Research shows media coverage of AI chatbot use and mental health focuses on instances of user psychosis and suicide.

Forbes contributors publish independent expert analyses and insights. Dr. Lance B. Eliot is a world-renowned AI scientist and consultant. This voice experience is generated by AI. Learn more. This ...

NEW YORK, Nov. 6, 2025 /PRNewswire/ -- LivePerson (NASDAQ: LPSN), a leading provider of predictable conversational AI and digital transformation, today announced the launch of Conversation Simulator, ...

If you've been using Meta AI in Facebook, Instagram, WhatsApp, or Messenger, you might want to stop. Starting later this year, Meta plans to use your generative AI conversations to personalize content ...

If you work in CX or revops, chances are you've had more than a few conversations about generative AI recently. Some of those conversations are filled with excitement. Others are loaded with questions ...

How easy is it to spot conversation generated by artificial intelligence (AI) large language models (LLMs)? A new study published in Cognitive Science evaluates the ability of LLMs to dupe people that ...

Here’s how financial advisors can fine-tune communication with generative artificial intelligence. We often warn financial advisors against using jargon with their clients, as doing so can turn ...