4th annual benchmark finds online channels fuel new customer acquisition—yet the real economic shift is how retailers convert digital demand into high-value in-store experience using AI-driven ...

Editor's note: This story is part of a series about how life has changed five years after the onset of the COVID pandemic. The COVID-19 pandemic drove a surge in online grocery shopping due to health ...

Instacart said it has partnered with Midwest grocery chain Fareway to expand online grocery ordering and pickup services across Fareway’s more than 140 stores, the last-mile delivery company announced ...

Following tempered online grocery sales growth in October, November saw a boom, with total sales surging 29% year over year to $12.3 billion, according to a Brick Meets Click Grocery Shopper Survey, ...

US online grocery sales set a new record in September, reaching $12.5 billion and climbing 31% year over year for the second month in a row, according to the Brick Meets Click Grocery Shopper Survey.

Online grocery shoppers have revealed some of the strangest substitutions supermarkets have sent them for unavailable items, including a potato for chicken, toilet cleaner for lemon juice, and ...

Over the past decade, and especially since the pandemic, the online grocery market has experienced remarkable growth. With consumers increasingly opting for home delivery or store pickup options, ...

More shoppers are buying groceries online than ever before. Approximately 81 million U.S. households—or about 61%—made online grocery purchases in July, setting a monthly record for online grocery ...

Let’s be honest: Grocery shopping isn’t always the highlight of the week (and that’s coming from a grocery editor who loves grocery shopping!). The long lines, the out-of-stock items, the fluorescent ...

Since 2020, I often get my groceries delivered through Instacart. It's a huge luxury, but one I've been happy to pay for. I was surprised, though, to learn it could cost me an additional $70 for just ...