During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

ALBANY, Ga. (WALB) - Some Albany utilities customers say the city’s transition to the new Smart Meters aren’t making the grade during the first phase of the switchover. As we’ve reported the city is ...

BUFFALO, N.Y. (WKBW) — Last week 7 Problem Solvers looked into complaints from NYSEG customers about higher-than-normal bills. Many customers told me that their energy usage didn't change within the ...

With over 10 years’ experience writing about consumer affairs, Sarah leads on energy content at Which?, helping customers navigate the market and exposing poor practice. If you haven't had a smart ...

Households equipped with smart meters could be entitled to automatic £40 payments each time they experience one of three specific issues, as new regulations take effect. However, Ofgem is still ...

NYSEG and RG&E are installing the latest in energy use technology − smart meters − across their wide customer base that includes more than 1 million electric hook-ups and 500,000 natural gas services.

Smart meters are widely used in the rest of the UK and in Ireland, providing real-time information to energy suppliers.

They’re called smart meters. And both Con Edison and NYSEG utility companies say they are a way for customers to keep watch on energy use and to save money. Con Edison said on its website it has ...