IVRs, a long-standing tool for self-service applications, are rules-based systems where calls follow set paths – press or say “one” for sales, etc. How the system responds, or where a call is routed, ...

The acquisition points to rising demand for tools that test and secure LLMs before they are deployed in enterprise workflows. OpenAI said it plans to acquire AI testing startup Promptfoo, a move aimed ...

A global AI safety assessment noted that traditional evaluation methods struggled to keep pace with rapid advances in general-purpose AI systems. AI systems continued to advance rapidly over the past ...

Artificial intelligence is no longer just a lab experiment. It’s quietly becoming part of everyday software, helping developers write code, assisting analysts with research, and powering tools inside ...