Thread and Pia Announce Integration Delivering No-Touch Ticket Resolution for MSPs

New integration combines agentic AI and zero-touch automation to dramatically reduce ticket volume, resolution time, ...
The Ithaca Journal

Thread Announces General Availability of Voice AI to Modernize MSP Phone Support

New Voice AI automates call intake, triage, and dispatch to reduce costs and improve customer experience NEW YORK, NY, UNITED STATES, January 9, 2026 /EINPresswire ...