Facing margin pressures, increased industry regulations and the need to enhance guest satisfaction to drive traffic, restaurant operators and executives from Pizza Hut, HMSHost and Stacked Restaurants ...

Ascend Learning, a healthcare technology company, announced it has acquired Laudio, a healthcare management platform. The companies said Laudio will "enhance Ascend's suite of workforce management ...

Many contact center agents come, and then they go. It’s the nature of the role, especially for staff positions —job satisfaction is elusive and the work experience not to agents’ liking. For their ...