A mistake won’t lose the customer. How you handle it might.
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A mistake won’t lose the customer. How you handle it might.
A mistake won’t lose the customer. How you handle it might. Customer care is one of the biggest reasons people stay loyal to a business, but it is also one of the easiest things to get wrong when things get busy. In this clip from Built Not Born in Business, Helen talks about why customers often do not leave because of price. They leave ...
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